Moscow, Moscow, Russian Federation
VAK Russia 5.2.3
VAK Russia 5.2.4
VAK Russia 5.2.5
VAK Russia 5.2.6
VAK Russia 5.2.7
The purpose of the work is to analyze and improve business processes of labor incentives to increase employee motivation and reduce staff turnover. The study of labor incentives is a multifaceted process that requires the use of an integrated methodological approach. The research is based on the need to identify effective motivation mechanisms that enhance productivity and employee satisfaction. The first stage is the analysis of existing theoretical concepts of incentives, which form the conceptual basis for understanding the motivational factors influencing work. The next stage is an empirical study, which includes the collection and analysis of data on the applied systems of remuneration, bonuses and non-financial incentives in a particular enterprise. An important aspect is the development of new proposals and the assessment of the impact of the implemented incentives on the actual performance of the organization. In the course of this study, fundamental research was conducted on the theoretical foundations of stimulating labor activity. The use of SWOT and PEST analysis methods has made it possible to identify critical factors and potential opportunities for optimizing the personnel incentive system at the airline. Proposals were formulated to improve business processes, including the introduction of a cycle of continuous improvement of Deming, the development of a new bonus program and a differentiated approach to calculating tangible and intangible rewards. An assessment of the projected effect of the implementation of these proposals indicates a potential reduction in staff turnover and an increase in labor productivity. The results obtained can be used to improve the efficiency of human resource management and improve working conditions at an aviation enterprise.
labor stimulation, incentive concepts, airline, staff turnover, motivation, swot analysis, pest analysis
1. The Air Code of the Russian Federation dated 03/19/1997 N 60-FZ, art. 40. "Airfields and airports".
2. Order No. 67 of the Ministry of Transport of the Russian Federation dated 02/20/2018 "On Approval of the Federal Aviation Regulations "Requirements for Organizations Engaged in Commercial Air Transportation of Passengers, Baggage, Cargo and Mail".
3. Flight Safety Management Manual, 3rd ed., International Civil Aviation Organization, 2013, 300 p.
4. The Labor Code of the Russian Federation dated 12/30/2001 N 197-FZ.
5. "Federal Aviation Regulations "General Rules for Air Transportation of Passengers, baggage, cargo and requirements for passenger service, Shippers, and Consignees" dated 06/28/2007 No. 82 // Rosaviation. – 2024.
6. Harutyunyan S.G. Corporate culture as a factor of staff motivation // Telescope. - 2023. - No. 3. - pp. 105-110.
7. Gasanova, A. E. Improvement of material incentives for employees of the enterprise on the basis of incentive wage systems // International Scientific Student Journal. – 2020. – No. 11. – pp. 42-46.
8. Krasnikova, M. Y. Analysis of the market of ground handling operators in the field of civil aviation and cargo transportation // Synergy of Sciences, 2019, No. 34, pp. 152-157
9. Pozhidaev, R. G. The evolution of business process management and the implementation of initiatives to improve business processes // Bulletin of Voronezh State University. Series: Economics and Management. - 2020. – No. 3. – pp. 122-132.
10. Radchenko, R. V. Business process analysis - an element of optimization and design of business processes // Actual problems and prospects of economic development: Russian and foreign experience. – 2022. – № 3(41). – Pp. 33-37.
11. Stepanenko, E. V. On providing civil aviation with flight personnel. V. Stepanenko, E. S. Martynova, R. K. Omargadzhieva // Bulletin of Tver State University. Series: Economics and Management. – 2024. – № 4(68). – Pp. 252-261. – DOIhttps://doi.org/10.26456/2219-1453/2024.4.252-261 .
12. Stepanenko, E. V. Digitalization of technological process management in air transport / E. V. Stepanenko, M. A. Rumyantseva, A. I. Yudina // Bulletin of transport of the Volga region. – 2024. – № 1(103). – Pp. 60-68.
13. Stepanenko, E. V. A process approach to the choice of methods for stimulating personnel at an airline / E. V. Stepanenko, L. H. Nikiforova // Innovations in civil aviation. – 2019. – Vol. 4, No. 4. – pp. 40-49.
14. Sibileva, E. V. The problem of forming an effective personnel policy in modern organizations / E. V. Sibileva, P. A. Serguchev // Modern Economy Success. – 2020. – No. 2. – pp. 188-191.
15. Titova, S. V. The difference between the concepts of "labor motivation" and "labor stimulation" // Questions of economic Sciences. – 2016. – № 2(78). – Pp. 53-55.
16. Shamratova L.V., Lemets K.D. The influence of staff motivation on reducing staff turnover at the enterprise // Economics and Business: theory and practice. 2019. No. 1. URL: https://cyberleninka.ru/article/n/vliyanie-motivatsii-personala-na-sokraschenie-tekuchesti-kadrov-na-predpriyatii (accessed: 03/27/2025).
17. Shleina, K. V. A new approach to building a business process model in the EPC notation // Mathematical methods and models in management, economics and sociology: a collection of scientific papers. Volume Issue 10. Tyumen: Tyumen Industrial University, 2017. pp. 391-395.
